Services
Strategy and Design
We partner with organisations to embed new strategies, services, and practices.
Our approach is to bring whole organisations together –the Board, senior leaders, teams, and the communities they serve. We use evidence and relational tools from design and evaluation thinking to help you understand your core problems and opportunities.
With a focus on building a culture of strategic thinking, we work in partnership with you, adapting our ways of working and our approach to meet your need and readiness.
“We believe in the value of system innovation to achieve positive change”
Impact Measurement
We work with organisations to measure what matters.
Measurement is all about collecting consistent and good data - through storytelling and numbers.
Our approach is design-led to deliver a clear impact framework, starting a theory of change, informed by evidence, and placing people at its centre.
We work in partnership with organisations and their people to understand and measure the impact of the work they do.
We support organisations to measure and show their impact to funders and supporters.
"We help organisations measure and showcase their impact - this is good for the community, for organisations and for funders".
Evaluation
We support organisations to design and deliver rigorous and insightful evaluations.
We use scientific rigour combined with participatory design by involving people and community in the evaluation design.
Our highly skilled and experienced evaluators can partner with you to evaluate your programs or provide fully independent evaluation services.
We are committed to providing accessible reports to show and help you bring the work to life. This includes dashboards and infographics in easy to understand language.
"At the Centre, we merge scientific rigour with the essence of participatory design, engaging individuals and communities to shape evaluation frameworks together."
Capability Building
We offer coaching in strategy implementation and training in evaluation and impact measurement.
We believe in a strong and sustainable social sector in Australia. We focus on developing evaluation and impact measurement capabilities for the whole team - for frontline workers, service managers, and leadership teams within organisations.
Our capability training aims to inspire immediate action and give you starter tools and actionable steps to measure and showcase your impact.
We offer small group, interactive training workshops in evaluation and impact measurement, specifically in program logic model, survey development, and impact reporting, and one-to-one evaluation coaching for those who need more personalised support.